Frequently Asked Questions
Everything you need to know about shopping with Prince Distribution.
What is the standard shipping timeframe for orders?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days domestically, while international shipping can take 7-14 business days depending on your location.
How can I return an item that doesn't fit?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and start your refund or exchange process.
Are your products authentic and true to size?
Yes, Prince Distribution guarantees 100% authenticity for all brands we carry. Most of our apparel follows standard sizing; however, we recommend checking the specific size guide located on each product page for the most accurate fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team. After this window, the order cannot be changed.
Do you offer wholesale opportunities for retailers?
Yes, Prince Distribution provides competitive wholesale pricing for verified retail partners. Please navigate to our 'Wholesale' page and fill out the application form to receive our latest digital catalog.